Terms and conditions

1. ACCEPTANCE OF TERMS

   By accessing or using the services, facilities and amenities provided by Grosvenor Casino Bolton (the "Casino"), You agree to be bound by these Terms and Conditions. These Terms and Conditions govern Your use of the Casino's premises and facilities.

2. ELIGIBILITY

   To be eligible to visit and gamble at the Casino, You must:

• Be 18 years or older; and

• Provide valid identification in accordance with UK age laws.

3. RULES OF CONDUCT
4. You are required to conduct Yourself in a manner consistent with these Terms and Conditions and to comply with all applicable laws. Specifically:

• No one under the age of 18 will be permitted entry to the Casino;
• Smoking is not allowed within the premises, except for designated areas outside (the "Outdoor Gaming Terrace") as governed by UK law; and
• Mobile phones must be switched off while on casino floor.

4. GAMBLING LIMITATIONS

Grosvenor Casino Bolton reserves the right to restrict or refuse entry or services to any customer who is deemed to pose a risk to themselves, others, or their own gaming behaviour. Specifically:

• Customers can request Self-Exclusion from playing at Grosvenor Casinos Limited (the "Group") by visiting our SENSE website and registering for this service; and
• The Group has a Responsible Gaming Policy in place which includes mechanisms to restrict customers' deposit limits, win limits or losses.

5. PROHIBITED ACTIVITIES

You agree not to engage in any of the following activities:

• Cheating;
• Collusion;
• Money laundering;

or engage in behaviour that is contrary to our Rules of Conduct as outlined above.

6. ACCOUNT RESTRICTIONS

   The Casino may restrict or cancel an account if it believes a customer has engaged in prohibited activity or is suspected to be doing so, subject always to applicable laws and regulatory requirements.

7. DATA PROTECTION

   Grosvenor Group will process any personal data it collects from You as detailed within our Privacy Policy which can be found at our corporate website.

8. ACCEPTABLE USE OF THE INTERNET AND DIGITAL FACILITIES

When using Grosvenor Casino Bolton's digital facilities (including, without limitation, mobile and Wi-Fi):

• Acceptable use includes browsing the Internet to access information about the Casino;
• Prohibited activities include attempting any form of fraud or attempting to manipulate our systems in some way.

9. LIABILITY

   The Group is not responsible for Your reliance on advice, guidance or information provided by its staff or agents nor does it accept liability if such relies upon incorrect interpretation.

10. CHANGE OF TERMS AND CONDITIONS

Grosvenor Casino Bolton reserves the right to change these Terms and Conditions at any time without prior notice. These changes will be effective immediately unless otherwise stated in writing on our website, within a prominent location throughout our premises or via other suitable means of notice which may reasonably direct attention thereto.

11. APPLICABLE LAW AND JURISDICTION

These terms shall be governed by and construed under English law and the exclusive jurisdiction of the courts of England and Wales.

12. DEFINITIONS

In these Terms and Conditions:

• "We" or "Us", where used, refer to Grosvenor Group; and

• The singular includes plural form, if applicable.