Privacy Policy

We are committed to maintaining the trust and confidence of our users. This Privacy Policy outlines how Grosvenor Casino Bolton collects, uses, protects and retains your personal data when you use our services.

Data Collection

When you register for an account with us or interact with our website, we collect certain information from you, including:

• Your name and contact details
• Information about the games you play and the stakes you wager on them
• Details of any purchases or transactions made through our website

We may also collect anonymous data about your browsing behavior and usage patterns.

How We Use Your Data

We use the information we collect from you to:

• Create and manage your account with us
• Provide you with access to our services, including gameplay, customer support, and communication related to promotions or events
• Analyze usage patterns and improve our products and services
• Tailor marketing communications to your interests

Data Retention

We retain the information we collect from you for as long as necessary to provide our services. We may also be required by law to retain certain data.

Third Party Sharing

We do not share personal data with third parties except in the following circumstances:

• Where we have obtained consent from you
• When sharing anonymized and aggregated data with service providers or business partners for marketing, analysis, or research purposes

Security Measures

We take the security of your data seriously. We use encryption to protect sensitive information both online and offline.

Cookie Policy

Our website uses cookies (small text files stored on your device) to:

• Collect anonymous browsing behavior
• Tailor content based on user preferences
• Improve performance, speed, and user experience

You can manage cookie settings through our browser or by using a reputable third-party extension.

Your Rights

Under GDPR regulations, you have the right to request access to personal data we hold about you. You also have the right to correct inaccurate information, erase your account (subject to applicable laws), restrict processing, and object to direct marketing communications.